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Each order takes roughly 2-4 weeks to be delivered. Your image is passed on to real artists and designers to create your digital file which is then printed on our premium canvases before being shipped to you.

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Your picture is crafted by one of our quality approved designers. So no, due to the custom nature of our products, we are unable to provide a quick preview of your product beforehand.'t.

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We are always working on new templates and love to hear our customer’s suggestions. That said, we only offer the templates that are currently on our website. We cannot create any custom portraits at this time. We also cannot add anything additional requests/edits to your portrait.'t.

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Yes! See our photo guidelines Here .

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We go through many quality checks throughout the process. If for any reason there is an issue with the photo you have provided, our team will reach out and request a new photo be sent.

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You will be able to download it, only if you buy the additional digital download at the checkout, which will then be sent to you via email once your portrait has been designed by the team.

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No, at this time we currently offer the ones stated on our products.

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It is your responsibility to submit a high-quality photo that adheres to our Photo Guidelines. Low-quality photos will result in low-quality artwork. If you are unable to submit a new photo, you will receive a 50% refund or 100% store credit.

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Yes, our artists are very talented and will be sure to match skin tone throughout the masterpiece.

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Yes! Please place a separate order for the digital file and reference your original order in the notes section. Once we have this information our team will then be able to send you the digital file!

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Yes, if you could just place in the notes section at checkout that you will be sending an image on email. Then once you have placed an order can you send the image along with your order number.